Confidentiality

Your Privacy and Confidentiality is our Priority.

Your Privacy - Your Confidentiality is Our Priority

We understand that when you share your audio or video content with us, you’re not just sending a file – you’re placing your trust in our hands. Whether your recordings contain sensitive legal discussions, confidential business strategies or private client information, you can rest assured: we treat your data with the highest level of care and discretion.

Confidentiality is not just a policy—it’s a core value that guides everything we do.

We Never Outsource
Your Files

Unlike many transcription companies that rely on external vendors, random freelancers or low-cost overseas workers, we never outsource your audio or video files to third parties.

Every project you send us stays securely within our trained, vetted and US-based transcription team. That means:

  • No outside access to your data
  • No uncontrolled environments
  • No anonymous transcribers from unknown networks

You’ll never have to wonder who’s listening to your recordings or where your sensitive information might end up.

Why Confidentiality Matters

In today’s digital world, cheap transcription often comes at a hidden cost: your privacy. Many online providers lower their prices by farming out your data to the lowest bidder – sometimes without telling you. This opens the door to data breaches, leaks and ethical risks.

We’ve heard stories from clients who previously worked with “budget” services and later discovered:

  • Their company’s private conversations were discussed in online forums
  • Legal or medical content was shared without authorization
  • Client data was exposed to people with no accountability

At Word Tech Secretarial Service, we believe that peace of mind is priceless. That’s why we’ve built our business around protecting what matters most – your confidentiality and your reputation.

Our Commitment to Your Data Security

Here’s how we ensure your sensitive content stays protected from start to finish:

  • Private, secure file transfers via encrypted upload systems
  • No file sharing with outside freelancers or contractors
  • Strict internal protocols for file access and handling
  • Optional non-disclosure agreements (NDAs) for added legal assurance
  • Transcriptionists bound by confidentiality agreements before they access any file
  • Files deleted from our system after the project is completed (upon request)

We don’t just promise discretion—we build it into every step of our workflow.

Trusted By Professionals Nationwide

Our confidentiality standards have earned the trust of clients across industries where privacy is essential, including:

  • Law firms and attorneys
  • Healthcare providers and therapists
  • HR departments and corporate executives
  • Researchers and universities
  • Private investigators and consultants
  • Law Enforcement Agencies
  • Government Agencies

These professionals rely on us not just for our transcription accuracy, but for our unwavering commitment to confidentiality.

You’re in Safe Hands with Word Tech Secretarial Service

We’re proud to be a transcription company that puts security first. When you choose Word Tech Secretarial Service, you’re partnering with a team that believes your data is your business – no one else’s.

So, if you’ve been burned by low-cost providers or you simply want to ensure your information never leaves trusted hands, we’re here for you.

Let us earn your trust with service that’s as secure as it is accurate.

Word Tech Secretarial Service – Confidential. Secure. Professional.